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A word from Benjamin Smith

At Air France-KLM, we share a common pride in bringing people together, enabling them to discover new places and cultures, ensuring the sustainability of our economic exchanges, and therefore fulfilling one of humankind’s oldest dreams on a daily basis.

Today, if we want to preserve and continue to share this dream, we must respond to the challenges of our century with the enthusiasm, creativity and pioneering spirit that have always characterized us here at Air France-KLM.

Our attitude to travel has changed profoundly and a more rational use of air transport is emerging, with less frequent, longer journeys, often combining business and leisure travel. The role of the Air France-KLM Group is to analyse the changes in our customers’ behaviour and provide a more enlightened and resonant travel experience, with more intelligent use of aircraft, an integral part of a better-interconnected transport network.

Our responsibility is to accelerate our environmental transition and ensure our place as leader in a more sustainable aviation industry. Throughout the year, we have continued to work on our trajectory to decarbonise all our activities. We have named this ambition ‘Destination Sustainability’, and it is based on two main pillars, the environment and people and culture.

Beyond our commitment to achieving net zero CO2 emissions by 2050, we are committed to reducing our CO2 emissions per passenger-km by 30% by 2030, compared to their 2019 levels. This represents a reduction of around 12% in our CO2 emissions in absolute terms. We have also committed to using 10% sustainable aviation fuel by 2030, well above the 5% requirement on departing European flights.

We are also committed to our social responsibilities, the second pillar of our ambition. Diversity and gender equality are one of our group’s main priorities. Air France-KLM is committed to having one third of the Group’s Executive Committee positions held by women, and 40% of senior management positions held by women by 2030.

Finally, the adoption of our corporate purpose at the Group’s last Shareholders’ Meeting, “At the forefront of a more responsible European aviation, we unite people for the world of tomorrow”, reflects the missions and values that our 71,000 employees have embodied for decades. We will make this corporate purpose a profound transformation for all our employees, our customers, our shareholders, our service providers and all our partners.

Our responsibility is historic, and we must assume it before the men and women who put their trust in us. This is a systemic change and Air France-KLM is committed to a fair environmental transition, at the heart of a new sustainable and inclusive growth. 

My dearest wish is for the transformation of our sector to enable future generations to continue to board flights and feel the fascination and pride that have accompanied the history of aviation.

It is with great enthusiasm that we present to you the commitments and achievements of the Air France-KLM Group in its 2021 Sustainability Report.

« As for the future, your task is not to foresee it, but to enable it. »
Antoine de Saint Exupéry.

Happy reading,

Benjamin Smith

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