SUSTAINABILITY STRATEGY
#SUSTAINABILITY #PEOPLE&CULTURE #RESPONSIBILITY
Our global business brings people,
economies and cultures together,
and drives economic growth and social progress.
Destination Sustainability
We assume our responsibilities and take action to reconcile growth with environmental protection, social value and local development at our hubs and our destinations. Through our operational activities, we aim to create sustainable long-term value for all our stakeholders.
Our goal is to become an aviation champion in Europe, while assuming our role as a front-runner in sustainable aviation. To achieve this goal, we are focused on becoming our customers’ airline of choice between Europe and intercontinental destinations and between our domestic markets – France and the Netherlands – and the rest of Europe.
Thanks to the professionalism of our employees, the quality of our products and services and our operational efficiency, we are on track to realize this ambition. The business model sets out our human and intangible assets, as well as the positive outcomes created in terms of customer experience, employee experience and financial performance, and the impacts on environment and on wider society.
Learn more about our business model and strategy in section 1.2, “Strategy”, of our Universal Registration Document.
Business responsibility at the heart of the strategy
Commitments
We have long assumed our responsibilities as both an employer and an airline group.
Our commitments are set forth in our Corporate Social Responsibility Statement, our Social Rights and Ethics Charter and our Climate Plan.
We have been a signatory of the United Nations Global Compact since 2003 and are committed to respecting its ten principles in the areas of human rights, labor, the environment, and anti-corruption, and to promoting this commitment to our partners. By integrating sustainability into our business and operations, we strive to contribute to the UN Sustainable Development Goals within its scope of influence.
Sustainability strategy
Our sustainability strategy is centered around achieving high standards of performance and creating long-term value for our stakeholders by preventing and mitigating extra-financial risks.
We consistently update our materiality matrix and review our main extra-financial risks and opportunities to ensure that our strategy remains aligned with our values.
Our strategy is built on two pillars that are fundamental to our value creation model and address our most pressing extra-financial issues.
We reduce our environmental impact
- We are committed to achieving a net zero carbon footprint by utilizing emerging sustainable aviation innovations and implementing a zero-waste approach.
- We aim to reduce our environmental footprint by improving our operations and processes, partnering and innovating in the supply chain, and mobilizing our staff and the industry.
We care for people and cultures
- We act on noise pollution reduction, by investing in quieter aircraft, developing and implementing noise abatement operational procedures and working with airports and air traffic control to reduce noise exposure for communities.
- We aim to create a safe and motivating environment for our employees by leading diversity and inclusion programs and continually developing employee skills to ensure professionalism and employability.
- We strive to add economic and social value in the areas where we operate by working together with local partners and supporting projects that contribute to future generations and local communities through our procurements, which create new business opportunities.
To secure the trust of our customers, employees, and partners, we are committed to ensuring their safety and health in all our operations and conducting our business in an ethical and responsible manner.
Governance
Our Group has a robust sustainability governance structure in place to ensure that sustainability topics are given high priority and that sustainability decisions are taken at the right level within all the relevant entities.
The Board of Directors approves the strategic orientations and monitors their implementation. The Sustainable Development and Compliance Committee assists in reviewing the risks and policies, by issuing recommendations and ensuring that issues linked to sustainable development are considered when defining the Group’s strategy. The Audit Committee approves the review of the main extra-financial risks on an annual basis.
The Group Executive Committee determines the sustainable strategy and development policy and ensures that it is an integral part of the Group’s strategic planning and reviews the sustainable development strategy and performance.
The compensation of the Chief Executive Officer and other senior executives includes criteria related to non-financial issues and sustainability.
Overall, Air France-KLM has a strong commitment to sustainability and has put in place a comprehensive governance structure to ensure that sustainability is embedded in all aspects of its business.